When you first walk into the Health Centre, one of our friendly reception team will greet you, check you in and let your practitioner know that you have arrived. There are a wide selection of magazines to read while you wait, filtered water to drink and for the children we have a box of toys and puzzles to keep them entertained. We like to invite all patients to arrive at least 5 minutes before their appointment, giving you time to relax before your appointment starts.
If this is your first appointment with us, we suggest arriving 10 minute early as often there are a few forms for you to fill in.
We are very proud that we can offer such a wide range of services to cater to your specific health needs in one convenient location. As well as being able to offer first class complementary healthcare we also benefit from the following facilities:
- Ample on-street parking
- Wheelchair access
- Spacious, warm and comfortable waiting area
- Private consulting rooms
- A warm and friendly atmosphere
The centre is very lucky to have unrestricted parking on both sides of the road directly in front of the Health Centre, making parking a breeze when attending your appointments. Please be aware however, that the road can be more popular during summer periods due to our proximity to the seafront.
Cancellation/Rearrangement/No Show Policy
If you need to cancel or rearrange your appointment we require 24 hours notice, otherwise, you will be charged £10 unless we manage to fill your appointment slot. If you cancel or rearrange within 4 hours of the appointment you will be charged £20 for the appointment. If you fail to attend your appointment then you will be charged the full appointment amount. If you need to cancel, rearrange or fail to show due to exceptional circumstances, then there will be no charge however, this will be at the discretion of the practitioner.